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Service Center


Serving municipalities and governments is not just about doing our civic duty, but delivering a high level of personal service, competitive pricing, and commitment to our customers. We understand your challenges, your needs, and the obstacles institutions like yours face every day. That’s why we created an entire suite of products to answer your most pressing problems and make the lives of people in our cities, towns, and counties just a little bit easier.

Online Payment Services

Through our banking partners, we provide your constituents with a secure online payment portal for taxes, sewer and water fees, and yes, even dog licenses!

Online Recreation Management

Through our banking partners, we provide your constituents with robust and user-friendly software to manage community events, senior trips, pool registrations, sport teams, field/stadium scheduling, and a host of other applications.

Merchant Credit Card Processing

Make your constituents’ lives easier with the ability to make credit card payments and purchases.

Remote Deposit Capture

Deposit checks into your Provident account through a mobile, compact scanner right from the office! Remote Deposit Capture (RDC) provides next-day funds availability and extends the business banking day to 5 p.m.

Business Credit Cards & Debit Cards

A credit card or debit card is an ideal alternative to time-consuming check issuance for small transactions with the added advantage of detailed accounting. That means they can help you manage company finances, streamline spending, and improve cash flow.

Escrow Account Management

Escrow account management offers detailed accounting for performance bond management with interest split functionality.

Online Banking Service

Our comprehensive online banking service gives you a big-picture understanding of your entire banking relationship with Provident. Plus, with multi-level protocols, it’s a secure environment that protects your data during all transactions including:

  • Online wire transfer generation and electronic incoming/outgoing wire transfer confirmations.
  • ACH generation, which allows you to make automatic monthly deductions from enrolled constituents’ checking accounts for paid services such as pool memberships, water, sewer, taxes etc.
  • Online stop payment processing.

Bank at Work

Our Bank at Work program provides discounted and free services for municipal employees!

GUDPA Protection

Provident is certified by the State of New Jersey as a GUDPA funds depository. We protect the deposits of municipalities and local government agencies pursuant to the Governmental Unit Deposit Protection Act.

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