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Attention U.S. Government Employees Affected by the U.S. Government Shutdown: Provident Bank customers may call our Contact Center at 800-448-7768 M–F 8:00 am to 7:00 pm and Sat 9:00 am to 2:00 pm or visit your local branch if you are in need of financial assistance.  Representatives are available to help you find a solution.

Lost or Stolen Debit Card

A lost or stolen debit card can cause you unnecessary stress, and we'd like to help you worry less. Get back to everyday living without the wonder of who is using your card.

To report a lost or stolen debit card:

  • Please call our Customer Contact Center at 800.448.7768 Monday through Friday 8:00 a.m. - 7:00 p.m. or Saturday 9:00 a.m. - 2:00 p.m. to speak with a customer service agent.
  • If you are reporting outside of our Contact Center hours, please call 800.448.7768 and choose option #3.