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Centro de Servicio


  • April 12, 2022

How do you spot a scam? Listen to how someone tells you to pay

Like spring cleaning for your finances, Financial Literacy Month is a great time to dust off your knowledge for spotting and avoiding scams. The best way to make a clean getaway from a scam? Listen to how they tell you to pay. Click here to read more. 

  • April 12, 2022

Did you get a text from your own number? That’s a scam

Scammers are always thinking up ways to put a new spin on their criminal tricks. This time, they’re sending spam texts to you — from your own phone number. They’ve changed (spoofed) the caller ID to look like they’re messaging you from your number, but the shock of getting a text from yourself is bound to get your attention — which is what they’re after. If you get a text from your own number, it’s a scam. Click here to read how the scam works. 

  • March 10, 2022

Servicemembers: Reporting for duty

National Consumer Protection Week is a time to shed light on how scammers will try to rip off anyone, including the military. The FTC’s military dashboard compiles five years’ worth of reports from servicemembers, veterans, and military families. From January 2017 through September 2021, military consumers told the FTC about more than 961,000 reports related to fraud, identity theft, or other consumer issues. Click here to learn more

  • February 23, 2022

Fraud Alert

Provident Bank is aware that some fraudulent text messages are being sent to customers and non-customers encouraging them to click on a malicious link.  Provident Bank does not send text messages with links.  If you have clicked on the link, please reach out to our Customer Contact Center for further assistance.

  • February 3, 2022

How to tell if someone is using your identity

Taking steps to protect your personal information can help you minimize the risks of identity theft. But what if a thief gets your information anyway? Here are some of the ways thieves might use your stolen information and signs you can look out for. Read more on how to spot these identity theft crimes

  • January 31, 2022

U.S. Marshals need public's help to stop phone scams

The United States Marshals Service (USMS) needs your help to stop several phone scams targeting residents in Coastal Georgia. United States Marshal David L. Lyons reports scammers are impersonating law enforcement officers and threatening to arrest members of the public for failing to appear in federal court. In lieu of arrest, the fraudsters then offer to collect a fictitious fine through payment by gift card, phone application or other remote means. Learn more here

  • January 28, 2022

Conned on social media? It’s not just you

In 2021, more than 95,000 people told the FTC that they’d been scammed with a con that started on social media. In fact, more than one in four people who reported to the FTC that they lost money to any scam said the transaction started with a post, an ad, or a message on a social media platform. And the losses amount to about $770 million. Read more here to avoid becoming a victim of fraud

  • January 19, 2022

Hoax Kidnapping Scam Alert

The FBI Pittsburgh Field Office wants to alert the community to a hoax kidnapping scam targeting people in our area. Last week, more than 450 calls were made by someone living in Mexico to people in the area who have a 724-area code. Through our investigation, we have determined people in Mexico are scanning social media accounts for people traveling in the Southwest border area. They are then calling the traveler's loved ones in our area. During each of the calls, the caller states the person’s loved one is in danger or has been kidnapped. The caller then requests victims to send money as soon as possible. Click here to read more.